When you are talking with someone and you use the phrase, “You don’t get it,” what you are actually saying is that you have run out of patience trying to communicate your thoughts to the other person.
I get it, it can be difficult to express ideas sometimes and trying to reach a consensus of ideas can be difficult.
However, that doesn’t mean you should throw up your hands and insult the other person because they, “don’t get it.”
You have to be open to the possibility that actually YOU might not get it. You can also be wrong or have a misunderstanding of the current discussion. Being willing to be wrong is being open to the ideas and thoughts of others without pride standing in the way.
It’s okay to be wrong. It’s okay to change your mind. It’s not okay to take out your frustrations on others. This applies to your customers, your colleagues, your friends, and your family. This applies to everyone.
Quality communication is a deliberate process.
You get it?